Let's Go Learn Knowledge Base
Assessment freezing, missing buttons or blank screen
 
We typically see assessments freeze when there is an interruption between the student's computer and our servers. This could be due to a filter blocking our content or a drop in Internet connection.

Internet filter software blocking access

If your Internet content filter software is blocking access to Let's Go Learn's website, please configure the software to allow access to the following:

https://www.letsgolearn.com 162.209.40.138
frontend.letsgolearn.com 192.237.143.19
assessments.letsgolearn.com 104.239.220.169
dataportal.letsgolearn.com 108.166.38.165
cdn.letsgolearn.com 23.213.89.51
https://www.learningupgrade.com 216.122.196.92
https://khanacademy.org

Please also check the following:

Are you able to get to other websites?
Are you using a wireless device?
Is this happening on one computer or more than one?
Are there many wireless devices being used at once?
Are too many classes using the same "access point" and could this be causing congestion?
Run the System Test during the time when the congestion is happening. If it has a failure, we know it is the site's network.

Computer Flash Tester
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When you bring additional fields into a conversion, Quick Base often finds inconsistencies. For example, say you're converting your Companies column into its own table. One company, Acme Corporation, has offices in New York, Dallas and Portland. So, when you add the City column to the conversion, Quick Base finds three different locations for Acme. A single value in the column you're converting can only match one value in any additional field. Quick Base needs you to clean up the extra cities before it can create your new table. To do so, you have one of two choices:

  • If you want to create three separate Acme records (Acme-New York, Acme-Dallas and Acme-Portland) click the Conform link at the top of the column.
  • If the dissimilar entries are mistakes (say Acme only has one office in New York and the other locations are data-entry errors) go back into your table and correct the inconsistencies—in this case, changing all locations to New York. Then try the conversion again.

Read more about converting a column into a table.

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