Let's Go Learn Knowledge Base
Network duplicate callback issue

There have been situations in which student item responses were recorded in duplicate during Let's Go Learn assessments. When this happens, student assessment results may be invalid. In addition, Internet traffic at the school sites may be doubled as twice the number of callbacks come back to the school's network. The cause for this has been an error in the school or district's network, where a proxy or other server has been echoing all http calls to all external web sites. The solution is for the school or district's IT department to find the faulty configuration on their network that is causing the duplicate calls. Below is a test we've devised to confirm that duplicate calls are being made. This test requires coordination with Let's Go Learn technical support.

Click on the test link below and follow these instructions:

1. Enter in a unique site name.
2. Hit the "Test 1" button ONCE. DO NOT HIT IT MULTIPLE TIMES.
3. Send an email to help@letsgolearn.com and tell us the date and time when you performed the test as well as the site name you entered.

The "Test 1" button triggers 20 calls to be made to Let's Go Learn. If our logs show more than 20 hits, then a problem may exist.

Network Duplicate Callback Test Page

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When you bring additional fields into a conversion, Quick Base often finds inconsistencies. For example, say you're converting your Companies column into its own table. One company, Acme Corporation, has offices in New York, Dallas and Portland. So, when you add the City column to the conversion, Quick Base finds three different locations for Acme. A single value in the column you're converting can only match one value in any additional field. Quick Base needs you to clean up the extra cities before it can create your new table. To do so, you have one of two choices:

  • If you want to create three separate Acme records (Acme-New York, Acme-Dallas and Acme-Portland) click the Conform link at the top of the column.
  • If the dissimilar entries are mistakes (say Acme only has one office in New York and the other locations are data-entry errors) go back into your table and correct the inconsistencies—in this case, changing all locations to New York. Then try the conversion again.

Read more about converting a column into a table.

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