Let's Go Learn Knowledge Base
Question
Why did my student receive the message  "Sorry, your session has timed out. Any progress for the Edge lessons has not been recorded" or "Error Edge score was already recorded or the session is more than 48 hours old"
  
Answer
If a student working on Edge and at the end of their lesson they receive the message   "Sorry, your session has timed out. Any progress for the Edge lessons has not been recorded" or "Error Edge score was already recorded or the session is more than 48 hours old" it most likely due to the below:

Examples where usage may not be recorded:

#1
-Student logs into LGL and clicks to start a lesson.
-The web-page is re-directed to the website for lesson at learningupgrade.com.
-Student works on lesson for over 90 minutes so LGL is disconnected from student account.  Lesson will also time out after 30 minutes if the student does not answer from keyboard or touch screen.
-Student will still be  able to complete lesson with a Bronze, Silver or Gold medal on website learningupgrade.com but is not able to record the score or time because it is
not able to connect back to Letsgolearn.

#2
-Student logs into LGL and clicks to start a lesson.
-The web-page is re-directed to the website for lesson at learningupgrade.com.
-Student works on lesson, finishes and just clicks the red "x" to exit browser and does not wait to return to the lesson map page on frontend.letsgolearn.com so lesson time
is not able to be recorded on LGL.

#3
-Student logs into LGL and clicks to start a lesson.
-The web-page is re-directed to the website for lesson at learningupgrade.com.
-Student works on lesson but loses connection to LGL at the end of the lesson due to internet connection. Connection may drop and come back up without even noticing and connection between sites is broken.
-Student is able to complete the lesson at learningupgrade.com but not able to recorded score or time due to the disconnect from LGL.
-Please check with your Internet provider to check if you are experiencing latency issues.

#4
-Student logs into LGL and clicks to start a lesson.
-The web-page is re-directed to start lesson Lesson App or Lesson Web (iPads only).  Student has Learning Upgrade app installed and chooses Lesson App to play lesson
-Student works on lessons but does not log out completely once finished for the day.
-The student must log out of their LGL account and also make sure the app is closed each day after working on lessons.
 

 

 

 

 
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When you bring additional fields into a conversion, Quickbase often finds inconsistencies. For example, say you're converting your Companies column into its own table. One company, Acme Corporation, has offices in New York, Dallas and Portland. So, when you add the City column to the conversion, Quickbase finds three different locations for Acme. A single value in the column you're converting can only match one value in any additional field. Quickbase needs you to clean up the extra cities before it can create your new table. To do so, you have one of two choices:

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