Let's Go Learn Knowledge Base
Question
Why does my student's Edge usage seem low or time played not registering?
  
Answer

Students must complete a lesson for a score to be recorded. If they need to stop before the end of the lesson, they must hit the white back arrow and then "EXIT"  button. If they do not, then their time will not be recorded. Below are some best practices to read to your students:

 

1) Always click white back arrow and then the "Exit" button when you need to stop before completing a lesson.

 

2) When finishing a lesson, you must let the end-of-lesson animation fully play. The system will complete the lesson and send you back to your Edge lesson page. 

3) Never just close the browser tab or application. This will result in your time spent on a lesson not being recorded.

4) If a student does not complete a lesson within 90 minutes, the student may experience a session time-out or error. The lesson will appear to complete but the student's session will freeze. The student may experience a Panda error or the student will receive the message "Sorry, your session has timed out.  Any progress for the Edge lesson has not been recorded." He or she will have to quit the browser and then log back in cleanly. Students should complete their lessons in one sitting or hit the "exit" button if they must stop.  A lesson will also time out after 30 minutes if a student does not press any keys or the touchscreen.
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When you bring additional fields into a conversion, Quickbase often finds inconsistencies. For example, say you're converting your Companies column into its own table. One company, Acme Corporation, has offices in New York, Dallas and Portland. So, when you add the City column to the conversion, Quickbase finds three different locations for Acme. A single value in the column you're converting can only match one value in any additional field. Quickbase needs you to clean up the extra cities before it can create your new table. To do so, you have one of two choices:

  • If you want to create three separate Acme records (Acme-New York, Acme-Dallas and Acme-Portland) click the Conform link at the top of the column.
  • If the dissimilar entries are mistakes (say Acme only has one office in New York and the other locations are data-entry errors) go back into your table and correct the inconsistenciesin this case, changing all locations to New York. Then try the conversion again.

Read more about converting a column into a table.